Your Data is Our Priority
Roof Nexus is built with enterprise-grade security from the ground up. Your business data is protected by industry-leading practices and strict compliance standards.
Comprehensive Security Measures
We employ multiple layers of security to protect your data at rest and in transit.
Encryption at Rest
All data is encrypted using AES-256 encryption. Database encryption, file storage encryption, and encrypted backups ensure your data is always protected.
Encryption in Transit
TLS 1.3 encryption for all connections. HTTPS enforced everywhere. Perfect forward secrecy ensures past communications stay secure.
Multi-Tenant Isolation
Complete data isolation between companies. Each tenant's data is segregated at the database level with no possibility of cross-tenant access.
Full Audit Logging
Every action is logged with immutable audit trails. Know who did what, when, and from where. Audit logs are retained for 7 years.
Role-Based Access
Granular permissions control who can see and do what. Define roles with specific module, action, and data scope permissions.
No Data Deletion
We never permanently delete data. Soft deletes allow recovery and maintain complete audit history. Archive policies are fully customizable.
Enterprise-Grade Infrastructure
Built on world-class cloud infrastructure with redundancy and disaster recovery built in.
Redundant Data Centers
Data is replicated across multiple geographic regions. Automatic failover ensures continuous availability even during regional outages.
Automatic Backups
Continuous database backups with point-in-time recovery. Daily snapshots retained for 30 days. Monthly archives for 1 year.
99.9% Uptime SLA
We guarantee 99.9% uptime for all production services. Real-time status monitoring and proactive incident response.
Continuous Monitoring
24/7 infrastructure monitoring with automated alerting. Our team responds to issues before they impact your business.
Meeting Industry Standards
We maintain compliance with industry standards and regulations to give you peace of mind.
SOC 2 Type II Certified
Annual SOC 2 Type II audits verify our security, availability, and confidentiality controls. Reports available to enterprise customers under NDA.
GDPR Compliant
Full GDPR compliance for EU customers. Data processing agreements, right to erasure, data portability, and privacy by design.
PCI DSS Compliant
Payment processing through PCI DSS Level 1 certified partners. We never store credit card numbers on our servers.
Data Processing Agreement
Standard DPA available for all customers. Custom agreements available for enterprise customers with specific requirements.
Security in Our DNA
Security isn't an afterthought. It's built into every aspect of how we develop, deploy, and operate.
Secure Development
Security-focused SDLC with code reviews, static analysis, and security testing before any code reaches production.
Penetration Testing
Annual third-party penetration testing. Responsible disclosure program for security researchers.
Employee Security
Background checks, security training, and principle of least privilege access for all team members.
Incident Response
Documented incident response procedures. Rapid response team on call 24/7. Transparent communication during incidents.
Questions About Security?
Our security team is happy to answer your questions, provide documentation, or discuss your specific compliance requirements.