Cookie Policy

Last updated: January 1, 2026

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

Roof Nexus uses cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

• Authentication: Keep you logged in while you use our platform
• Security: Protect against unauthorized access and fraud
• Load balancing: Distribute traffic to ensure optimal performance
• Session management: Remember your preferences during a session

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Page views: Track which pages are visited and how often
• User journey: Understand how visitors navigate through our site
• Performance: Monitor page load times and errors
• Demographics: Aggregate data about visitor locations and devices

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

• Language preferences: Remember your preferred language
• Region settings: Display location-relevant content
• User preferences: Remember display and interface choices

Marketing Cookies

These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

• Ad targeting: Show relevant advertisements
• Conversion tracking: Measure the effectiveness of ad campaigns
• Retargeting: Show ads to previous visitors

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

• Google Analytics: Website analytics and performance
• Intercom: Customer support and communication
• Stripe: Payment processing

Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to refuse cookies or alert you when cookies are being sent. The method for doing so varies from browser to browser. You can find information for popular browsers here:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy, search, and services > Cookies

Our Cookie Preferences

You can also manage your cookie preferences on our website by clicking the "Cookie Settings" link in the footer.

Impact of Disabling Cookies

Please note that if you disable cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are required for the website to work.

Cookie Duration

Cookies on our website have different durations:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (typically 1-12 months)

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies, please contact us at privacy@roofnexus.com.